What is the cost of shipping?
Free Shipping over $95 in the US and less than $95 shipping starts at $6.99 to the customers based in the US.
We charge $18.99 to the customers based in Canada.
How do I qualify for free shipping?
If you spend over $95 on an order you qualify for free shipping. The free shipping only applies to carts that exceed $95 after applying any coupons or promo codes.
How long will it take before I receive my order?
For orders within US and Canada, it will be delivered in 10 business days. For international orders (outside the US and Canada) orders can be received in 14-21 days depending on the Postal Service. Click on track my order to see regular updates on your order.
Where are you located?
We are located in Dallas, TX.
Do you ship Nationwide?
Yes, we do ship all over USA and Canada.
Where can I get the updates on my order?
You will be getting an email with a tracking number once the order is shipped. You can feel free to check with our Customer Service team for more inquiry on the order.
How do I request a refund, return or exchange?
If you've ordered one of our pre-made designs (not custom orders) and you need to return, exchange or need a refund on the item please be in contact with our customer service team on (765)-314-3880 Or Contact our Customer Service team by sending a message clicking the Message Button from the bottom.